Airtime minutes will be deducted plus the cost of the International call. Get immediate Straight Talk support from HelpOwl.com. I accidentally threw my sim card away when switching to Visible. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Calls must originate from the US, or Puerto Rico. It goes against our guidelines to offer incentives for reviews. This all happened after verizon bought them out. They all told me no problem they can get it working. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e I was charged double on my daughter phone ***-***-****. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Get buying tips about Prepaid Phones delivered to your inbox. The didn't know there own settings to get their phones to work. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! What a complete waste of time. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Very frustrating since Im having to borrow someones phone. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". Who is ED Magedson - Founder, Ripoff Report. Call (888) 442-5102 to request an unlock. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Yes, you can with the Straight Talk Bring Your Own Phone program. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Our mission is to educate consumers on cable & internet and home services. By account information, we mean phone numbers, account numbers, login details, and more. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Check running services and close unnecessary applications. Text 611611 to check your balance, get refills and much more. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Unsubscribe easily. Track data Meanwhile, she said their is nothing wrong with my phone. Conveniently this happens while Im broke down in the middle of road. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. No one knows how to help or even cares. I am now in the process of changing carriers because of how horrible they are and continue to be. Straight Talk MOBILE WEBSITES: Access the mobile web site version of your choice. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. I am very upset that they would not honor the warranty that the phone was supposed to have. strict standards for business conduct. Please wait an additional 24 hours and try the test call again. FAQ. I have been a loyal customer since TracFone days! Sorry they won't. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. I am very angry. r/StraightTalk 2 yr. ago. Have a Straight Talk question? In total, Straight Talk has 4 phone numbers. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. I then told him that we would be leaving Straight Talk before the weeks done. Calls must originate from the US or Puerto Rico. After spending over 2 hours on hold they disconnect me. Click below for our Contact Information and hours of operation! I use the app to refill my monthly service and it always goes off without a hitch! Straight Talk has continued to offer quality services since launching a few years ago. | I've been on the phone 4 different tech people. Receive your unlock code via email. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Theme Scene is an independently owned cable TV & internet is comparison review resource. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. After converting to the Verizon sim, my line has shown "inactive" for weeks. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. In my experience and for my needs Straight Talk worked very well for me. I factory reset the phone as well. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Straight Talk Enjoy reading our tips and recommendations. Straight Talk Enter your address to check service availability for your address. How Do I Register My New Straight Talk Phone? This whole situation is f*cked up and I dont know what to do. Chat with Support Call Directly Need guided support? You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Their website claimed my transaction didn't go through even though my credit card was charged. Unsubscribe easily. So if thats what you want, feel free to explore it. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. WebChat with one of our agents live. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Available online only. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. Straight Talk I spent HOURS on the phone with customer service getting the same answer every time. This is a garbage company and should not be able to do business. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. PLEASE if you want good service or a good phone plan look ANYWHERE else. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. The freaking phone isn't no good the button doesn't work. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Straight Talk customer service He hung up. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. You can contact us at 1-877-430-CELL (2355) to change it. This number works. But they were so QUICK to take the money out of my account. They refuse to credit my account and are charging me full price for another month without the service I paid for. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Click below for our Contact Information and hours of operation! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? Straight Talk is also branded as Tracfone and offers prepaid phone service. Verizon does not work well in this area, hence the AT&T sim card. I told all of them the error I got. So we created a free concierge service you can call at the phone number below. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Its Free to Join! Or who knows as it was not freely shared. Check your balance, refill or manage plans and phones with our 611611 text feature. There are no contracts and no hidden fees. Straight Talk does not own their own cellular towers. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Still no service. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Contact Us Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Straight Talk Service By texting keywords to 611611, you are consenting to receive response messages. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! They say they'll call you back. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Imagine not being able to call the police? Where do I start! When using this App, standard data rates may apply. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Your new Straight Talk will be ready to complete activation when your old phone stops working. People do change cards. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Unfortunately, they've lost our business going forward. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Refill with your credit card right from your device. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. Service is currently available for your address. I called ST customer service. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. How do I cancel my Straight Talk service? Yes, as long as Straight Talk provides service in that zip code. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Reduce the use of the "Live Wallpapers" (These use processing power and memory). We don't call a lot of people. Your balance information will be displayed on the screen. Why Ripoff Report will not release author information! Your phone should be active within minutes; however the activation process may take up to one hour. Yesterday one of our phones just stopped working (wouldn't turn on). You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Corporate Advocacy Program: How to repair your business reputation. Navigate to the Support tab and click on Contact Us. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Straight Talk also sells cell phones in their physical stores and also on their website. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Who's crazy enough to start this website? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. WebSearch consumer complaints, reviews and information about straight-talk-.com. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Straight Talk will unlock phones for current and former Straight Talk customers for free. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. I would leave 0 stars if I could. Straight Talk I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Tried porting it back to my old carrier and the number is GONE! I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! WebStraight Talk offers a variety of plans depending on your needs. WebGet rewarded with Free Service at Straight Talk Rewards. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Message and data rates may apply. Apparently I am not the only one with issues. I asked for a manager or someone that could do something. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Alarms, TTY and other systems may not be compatible. I spent HOURS on the phone with customer service getting the same answer every time. Finally switching. Why Can't I Talk To A Real Person. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. So even if you wanted to keep your phone number it's impossible until THEY update their system. Hopefully I can get them to unlock my sim so I can switch to something else. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Straight Talk But you have exceeded the number of items allowed per order. Guess what! How Do I Purchase a Plan with Straight Talk? Straight Talk is committed to providing our customers the best customer service. But I stayed on there three hours trying to get a phone for my husband. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. straight talk I am a prospective customer of Straight Talk. Calls are billed in one-minute increments. 2023 Trustpilot, Inc. All rights reserved. The phone is not within the Straight Talk Service Area Map . After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Rates are subject to change without prior notice. SpeedTalk Went to walmart to buy a hotspot to get me by. I was charged the full amount and then the next day lost phone and text service. Straight Talk could never get my phone to activate. I was a no show due to a soft water flooding of o Straight Talk Many customers received refunds from the company. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. Straight Talk Customer Service T-Mobile: Call 1-877-453-1304. Concluding that she was psychotic, I asked to speak to a supervisor. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. We though we'd save money with Straight Talk. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. Contact Us I asked what request and he said that the ticket was closed and there was nothing else he could do. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Copyright 2022 Consumers Unified LLC. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Customer We value your privacy. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. It's now been a day and half. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Walmart rep asked my address then recommended ST home internet. We use dedicated people and clever technology to safeguard our platform. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. Companies can ask for reviews via automatic invitations. We will get back to you in a few minutes. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! I always get great service and customer service is great.