Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. From here, the sky is quite litterally the limit. I would have found that to be unacceptable too. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Next morning I could hobble so was able to go to the restaurant albeit slowly. This is a question that we are often asked by guests. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Disney cruise ships do not offer butler service. Listing for: Simpson Housing LLLP. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. reservations; show reservations and seating and other technical management issues. All Rights Reserved. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. But if youre cruising The Haven, youre in for a special treat. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? We'll run a soft credit check to find special offers, but it wont affect your credit score. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. But the extra services are the real reason cruisers love Disney's Concierge level. By continuing to browse the site you agree to our use of cookies. Aft balconies and mini suites don't have butlers or concierge, just great balconies! I had no idea about the pizza. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Butler Service - Norwegian Cruise Line - Cruise Critic Community Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. We planned on bringing his food up to him as it arrived. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. A line-by-line guide. It would be an awkward situation for the Concierge to escort every suite passenger on board. Assists with priority access to tenders to shore. These Guild of Professional English Butlers are among the best anywhere at sea. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Enrollment required. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. 301 Route 17 N, Suite 1150, Rutherford, NJ Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. Everything You Need to Know About the Haven on Norwegian Prima Serve a welcome glass of Champagne upon arrival to your cabin. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. the grandson had a meltdown and dad went to the room. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). Some lines, like Silversea, have a butler for every suite. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. was busy handling technical details with the registration process. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. //]]>. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. And be sure to call for butler and concierge service anytime you like. I hope those neighbours tipped him well as he was so devoted. If people keep their expectations down a little things would be better for all. We may receive compensation when you click on links to those products. Your butler will also remember your preferences and attend to your every need. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. A neat chance. A butler, on the other hand, is much more focused on your in-cabin experience. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? Some people get great service, some just ok., some not very good. A, This is a question than I hear many first time cruisers ask but luckily we've never had. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. Here are a few threads that might help (some even with pics! Now we are really looking forward to a new experience on our April trans Atlantic cruise. Makes onboard reservations for everything from meals to child care to shore excursions. They can present in-room tea service. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. I think he'd be too busy around at yours, thank god! You. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. Many cruise ships don't have any concierges or butlers at all. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Priority when reserving restaurants and entertainment onboard NCL vessels. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. the escort onto the ship has failed both times we sailed in suites. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Norwegian Sun cabins and suites | CruiseMapper Norwegian Encore Deck Plans, Layouts, Pictures, Videos NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic Are drinks packages worth the price? Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Whatever you decide, your first evening onboard is just the beginning! What You Need To Know About Cruise Butler Service On Different Cruise Lines This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Meaning if you never use them or call them they aren't being productive. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. Just be reasonable in your requests and expectations. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community Norwegian Cruise Line. Hey! While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. An aft-facing suite would include a butler/concierge. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. I didn't ask for any other meals in our room on that, or any other cruises. LOL! first time, my mom's card didnt have her picture loaded when she scanned at security. It will likely also be in accordance with the level of personalized service that you recieve. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. Serve afternoon canapes and/or afternoon tea in your cabin/suite. [CDATA[ One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. With up to 598 sq. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. is director of content operations at TPG. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Copyright Cruise Blog Media LLC 2023. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Find the right card for you. ft.*, your Family Suite sleeps up to six* guests. The Haven has plenty of space for guests to lounge and relax. Sleeps up to five guests. This site does not include all credit card companies or all available credit card offers. We've booked a suite next year, a spa suite. Listed on 2023-03-02. DECK 16. Part Time Real Estate, Leasing Consultant. LauraS Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. By These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. We were on a very port intensive itinerary with our two kids. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Hey, you only live once! The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Uber Cash and Uber VIP status is available to Basic Card Member only. The concierge can also help you plan special occasions and celebrations. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. I write this because there was one occasion when the Butler was attending to our meal in our room. Celebrity Cruises is one of those lines that offer both concierge and butler service. The Best Cruise Concierge Programs - Cruiseline.com This applies even at Tender ports. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. These stories will help: A beginners guide to cruise line loyalty programs. Improve earnings, maximize rewards and track progress toward dream trips. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Phoenix Concierge Services. The Maite'd was appalled and informed us.the butler will do that. That was also fabulous to be able to graze while all 4 of us got ready for the day. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Special Haven menus for The Haven Restaurant and in-suite dining. Cruise ship butlers execute all sorts of tasks each and every day. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. Concierge. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Related: Are drinks packages worth the price? NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. Serve room service meals in your cabin or on your balcony. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. ft. Owner's Suite with Large Balcony Sleeps up to 5. The help and assistance 24-hours a day, of a trained and certified butler. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Related: Inside Regents new $11,000-a-night super suite. (Enrollment required for select benefits.).
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