viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. 3.1 Accurate Descriptions. Profitable Tips About Online Casino Sites. You may only use the Services if You can legally enter into and form binding contracts. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. We are not involved in the actual transactions between Buyers and Sellers. This is what they were doing in 2012 (https://www.businessinsider.com.au/the-incredible-story-of-h), " Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale". Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. Please remember that you will not be paid for this sale. If you have any further enquiries please visit our help centre. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. I do not want these tickets your have lied and these tickets are not even for sale yet in Australia. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. To register, You must provide your real name, address, phone number, and email address. Viagogo probably had to manually procure tickets on eBay or something. I have researched this and found that there are many people out of pocket for the same reason so unless I am refunded fully I will take this further. Piggyback tickets may not be sold in the same listing. 1.4 Modification. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. We may also first deduct any amount you owe us from any amount we owe you. They told me the only thing they could do is get me to resell them through their website at a loss of 140 for me. This Agreement shall be governed by and interpreted in accordance with the Swiss laws. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. How do I find tickets I've already downloaded? I demand to speak to a manger or someone in charge immediately If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. All sales and bids are final. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. So why is it my responsibility that the buyer must go to the event having bought the tickets? The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. ; ; You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true Except for the express warranties stated in this agreement, viagogo provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. I was told on your website that the fees are made clear but they were definitely not. Cheers. David Birdsall. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). I'm Travelling - where and when will I receive my tickets? This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. order was cancelled! The event was cancelled for 25/6 due to s terror attack at the Manchester arena. Did you find this answer helpful? . I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. This does not prevent us from varying these terms without reference to them. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against all liabilities, costs and expenses (including reasonable attorneys fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. This charge is in addition to the amount originally paid for the tickets. Editor, Marcus Herbert. It depends what the tickets are for and whether 50 per ticket is feasible. To register, You must provide your real name, address, phone number, and email address. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. We will also add VAT on our fees as applicable. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). arizona high school rodeo standings; cryptocurrency tax accountant near me 5.2 Violations, Termination and Suspension. 6.7 Third Party Information. I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, solicitors, agents and employees, harmless against all liabilities, costs and expenses (including reasonable solicitors fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, solicitors and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. 1.1 Introduction. This was a missold ticket, not at all factual to the concert. This complaint was posted by a verified customer. The event itself is within days and yet I still don't have any updates on my ticket. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. 21st February 2017 - email to say event had changed starting time Can I pick up my tickets instead of having them shipped? viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. Despite numerous unhelpful telephone calls one suggested we went to the 25/6/17 date. I understand that there might be a reasonable transaction cost associated with cancelling a done sale and I am not trying to avoid it. Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. The thing that upsets me the most is the fact that I could have used a different website to buy the tickets, and right now I'd be going to my dream concert. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Upon confirmation that the Seller is sending an item, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. To sell tickets, a Seller lists the tickets in the Site database. missing persons national parks. by vinay 7 months ago. We take no responsibility for such issues. 1.2 Ticketing Exchange. Viagogo's terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . 6.11 Permitted use. In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction. I am appalled by the lack of honesty, knowledge and training your staff showed. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). We will also add sales or value added tax on our fees as applicable. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. Sellers who commit to send tickets directly to viagogo are not required to confirm the order. I am responsible in delivering legitimate tickets to the buyer not responsible for them going to the event. Just before I paid for them a huge amount was added for VAT and 'costs'. Can I cancel or change my purchase? Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. 2.10 Collecting Payment. 6.8 All Sales are Final. Such notice shall be deemed given one business day after the email is sent. Viagogo has advised customers who cannot attend a rescheduled event to. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. Report a violation. 5.1 Investigations. 5.2 Violations, Termination and Suspension. You will need a username and password to access the Site and use the Services. We do not control the information provided by other users which is made available through the Site. Sellers: once your tickets have sold, viagogo charges a service fee. https://www.youtube.com/watch?v=mGXViB2y2ys. Try arrived at 12.37 pm through proof of postage. I called back of which a different agent explained the situation and no tickets were available. I have contacted the numerous times as they are using a slightly wrong email address for my PayPal therefore it isn't going into my account.my PayPal email is [protected]@ hotmail.co.uk but they repeatedly keep trying to send it to jenna-williams1'@hotmail.co.uk. 6.8 All Sales are Final. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. As far as viagogo are concerned person A can not cancel listings on person Bs account. I was mislead by viagogo and have been completely conned out of this money. This comment was posted by a verified customer. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') 3.1 Accurate Descriptions. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. Search. . Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; After check out the price all the sudden had gone upto100. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? We will also add VAT on our fees as applicable. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. viagogo AG is registered in Switzerland, Company No. Any postal mail sent to this address will take a minimum of 14 days to reply, so please use the contact us link for a quicker response. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to contact Contact Us to report the issue. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. To post a ticket for sale on viagogo You must first register with the Site. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. . 2.12 Ticket Fulfillment. 2.14 Substituted Seat Locations. Consequently I now have the tickets to find I paid 349 for 2x tickets with a face value of 75 each. I would definitely question it but I think you don't have much of a leg to stand on. Why can't I see my order or sale in my account? 10 Things Most People Don't Know About anyabraddock. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. Absolutely no empathy from your customer service agent who put the call down when I asked to speak to management. This will be deducted from your next payment. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. 2.7 Making an Offer. Please contact me via email or call me. The revised version of this Agreement is automatically effective after it is initially posted on the Site. 2.4 Listing. it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. Including any such items constitutes a material breach of these terms and conditions. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. Including any such items constitutes a material breach of these terms and conditions. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogos agreement with Paris Saint-Germain. I demand my money back as they never made the concert due to it being outside on the heat. Jason Ridout, Listing number [protected] I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. the price it is sold for on the primary market). If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. Event dates, times, venues and subject matter, which are listed on the ticket, may change. By Posted cordelia movie spoilers In the term oxidizing means whmis. 5.3 Disclosure of Information. Is this your company? I have contacted customer service more than a dozen times without specific answers. At no time do We provide the Buyer's payment information to the Seller. I bought 4 and spent 440 whilst tickets are still on sale for 40 each. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. 2.6 Pricing Formats. We endeavour to rearrange delivery with the customer or arrange a collection point. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. My event is cancelled or postponed - What do I do? Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ Can I buy tickets that are personalised with someone else's name on them? I wanted to attend the BBC's The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. I have taken reasonable steps with my phone calls and emails and have no in my view a helpful response to resolve this situation Email [protected]@gmail.com I also don't have my tickets either! I haven't received an email confirming my order. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket.
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