What more can you ask for from a contractor?! Whether its replacing your home windows with new ones that help reduce your energy costs, transforming the exterior of your home with a new roof, or updating your bathroom with a new shower or tub our promise is simple: to provide you with better products, professionally installed, at the right price. The service was very good. Rite Window Serves the Boston Region with Window Replacements, Doors, Roof Installation, Showers & Baths From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. Before Rite Window I owned the Massachusetts franchise of a national window company. I was referred by a neighbor who is also very pleased with their windows. We have the experience and dedication to get the job done right! The work was done well and they kept the house clean as they went! In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Please do yourself a favor and check out Peter Devellis revoked HIC lic #154003 at the Office of Consumer Affairs and Business Regulation [protected]. Good quality windows. The reason why, is often buyers use the quote to close their deal, but don't use our services after the deal is closed. 4.0 Job Security & Advancement. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. The price was very reasonable for an excellent product. They were very professional, communicative, paid great attention to detail, and left the work site clean. To find more licensing information for your state, visit our. Read More, Custom residential and commercial awnings manufactured and installed. I was just very surprised by this position taken by Rite Window. Good installation team. I had a good experience. One of the windows had a tiny crack. on Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. Call or click for your FREE estimate today! Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Thank you. Find a Business Add Your Business Language. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. These also come in custom sizes and colors that give you a big variety to choose from. First Parish parsonage, Kingston Continue reading . We provide honest service without any hidden fees or high-pressure sales tactics. From the salesman to the guys putting the windows in they were very friendly but very professional. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. RITE WINDOW REVIEWS. My windows were installed years ago and as soon as we purchased this home, the draft indicated from the windows were evident. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. We ordered a tub to shower conversion. We finally decided to replace our 20+ year old windows and chose Rite Windows because of their professionalism and no pressure sales presentation. I had 10 windows replaced this fall everything went according to plan. As to the quality of their windows, I can't say -- their website reveals very little. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. The salesman (Wayne) was easy going, no pressure, and answered all my questions. Dave and Carl did a wonderful job. We have a spotless A+ rating with the Better Business Bureau. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. Rite Window services are available across the greater Boston metro area. My new windows have now been installed. We are disappointed with our purchase and felt for over $6K, quality and install would have been better. The last window was installed in the rain with not a drop of water entering the structure. Share your photos and videos with others to prove the truth of your words. We apologize for the misunderstanding. Custom residential and commercial awnings manufactured and installed. The process was quick and easy and the windows came in earlier than promised. This is a top notch company. They came the next day, measured, ordered and installed the window in a very timely manner. Please try again shortly. Can't say enough about what a great job Phil did in installing. Cool Springs Valley Shopping Center, 1945 Mallory Lane, Suite 130, Franklin, TN 37067. After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. Several weeks later the windows were installed. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! Carl and Dave were on time and did a thorough and professional job. All rights reserved. Thank you Rite Window for a positive experience in a long time!!! We are happy we went with them. When the window came in, John had Artie do the installation. The Ocean County Long Term Recovery Group were charged $3,500.00 for the 6 windows. How those businesses take care of those complaints is what separates good businesses from the rest. I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. So the super service goes above the expectations and meets the needs of my home and family. Good product. Location. I was absolutely shocked to hear this. Rite Window of Boston Founded 2001 With Angi since June 2010 4.8 (155) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 7 Roessler Rd Woburn, MA 01801 View larger map Description A balance of quality and price makes Rite Window the best replacement window value in New England. Thanks to this information, I will purchase from Rite Window. Feel free to contact me in person. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. review or verify the information representations set forth in those If a worker wants to smoke in/by the truck In the drive we have no problem with that. This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. These guys were great. Would use them again. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. A fantastic experience from day one when Juli a sales rep came to our house. Windows are crystal clear and easy to use. I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. Very happy with the job. Hiding negative complaints is only a Band-Aid. The home is in real nice shape. I dont know what his definition of play is but only 1/18 windows has play. Overall we are pleased but we are wary that future customer service issues may not be handled well. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They offered to throw out our old blinds which we agreed to in a second. This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. We also repair/replace broken or failed units of glass, screens, and patio doors. I chose to work in this industry because Rite Window strives to help homeowners receive a quality product at the right price . From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? We publish all of the reviews we receive: positive and negative alike. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I was told that you will not work with us because we have not closed on the home. They accomplished it all in one day. I contacted the Office and found they had listed my previous license as "revoked" because I hadn't responded their follow-up correspondence. Copyright 1997-2023 Ripoff Report. The install was quick. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. Kansas city Missouri, seal-rite Seal-rite windows they owe me for 19 hours of pay @8.00 per hour they shut down n never paid me. The apology should have come from him! Delighted with the Rite choice Continue reading . What are some of the best wine rack systems for a wine cellar? Have a piece of glass cut to replace the sealed damaged glass. - John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. Search the Chamber Directory of over 30 Million Businesses Nationwide! Nothing unusual. Rite window was Alright! Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right. They are a great value and is very comforting to know that customer service is behind us years after our purchase. BBB Business Profiles generally cover a three-year reporting period. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. I am very pleased with the windows and the job these guys did. Industry: Construction. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. We love being able to have a cross breeze in our living room again. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. The finished roof looks awesome! I was more impressed with Pauls work ethic than I was with the in creditable finished product. I would recommend Rite Window to anyone who is looking to replace windows or doors. The RW slider screen weighs perhaps 2 lbs. Left it as is. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. I have other windows that I need to have done and believe me, they will be getting the call to replace them. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. I am just looking for a better understanding. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. Nice job! We understand your dissatisfaction with this policy, and again we apologize. Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? ;)) I would recommend Rite Window, and in fact I have already. The life time guarantee is what Im disappointed with. The entire process was smooth, easy and no surprises. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM Excellent windows, great installer. Definitely worth the investment. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. Excellent workmanship professional installers! That's why we tell you the price up-front. The windows look great, and I wouldnt hesitate to use them again. Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! The installer was very careful with his work and had a very friendly manner. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. Enter a zip code and get matched to businesses near you. I just don't get it from a business perspective but maybe I am missing something. I had to put them all back up. We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. Very happy with the product. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. 2023 They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. What an outstanding company, easy to work with, very professional and courteous. KOHLER LuxStone Bath & Shower Consultation. Thank you. Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. The work was done well and they kept the house clean as they went! West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Read More. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD The experience was a good one and I really like the way my new windows look. Rite Window provides the installation of window, bath, roof, and showers to the Southern New Hampshire and Greater Boston areas. Ratings by category. The complaint was posted as a customer review. All rights reserved. Total cooperation with delivery & installation. I would not hesitate to recommend RiteWindow as a business. We guarantee your satisfaction, and we won't leave until the job is done right. We highly recommended Rite Window! He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. The price was good for the door and the company has good customer service. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! I like working with companies where there is clear communication and no surprises. BBB Business Profiles may not be reproduced for sales or promotional purposes. Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Would definitely recommend them to others. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. DunRite Windows & Doors specializes in window and door installation and replacement services. Rite Window. There may be more reports for "Rite Windows", For more results perform a general search for "Rite Windows", Showing 1-9 of 9 Found Reports Excellent product service and installation. Great Window Experience Continue reading . It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. Hello Pamela, The windows are great. Installers were friendly and professional. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. To ensure that you get an excellent return on your investment, we will work hard to pair you with the right products for your specific needs. I was not pleased with overall process of the window installation. We still have couple of windows that need replacement and we will definitely use Rite Window again. Businesses receive ratings from homeowners through HomeAdvisor. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. The windows look fantastic, we can already feel the difference of having new windows installed. Darlene. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . Confirm your appointment with I had contracted in October, the installation was December and I have the 0% financing which helps. . Working at Rite Window: 5 Reviews Review this company. We guarantee your satisfaction, and we won't leave until the job is done right. Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. Rite Window has a proven history of customer satisfaction and service. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Very clean and polite. We at NEWPRO suggest you have a professional examine your doors. whenever concerns are brought to our attention. I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. This was the the easiest home improvement we have done!! We pride ourselves on the quality work we provide, while delivering great customer service! Your email address will not be published. strict standards for business conduct. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! Attentive, Honest, and Efficient Continue reading . Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. Search reviews. We also hold a 5-Star rating from Guild Quality. Previous windows had major condensation problem to the point of freezing. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. We had two picture windows and 8 standard replacement windows installed in October 2016. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. For more results perform a general search for "Rite Windows". Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Financing available and all credit cards accepted. I give Rite Window my recommendation. I highly recommend Rite Window! Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. Call or click for your FREE estimate today! I will tell anyone I know looking for windows to call Rite Window for sure. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. Im still waiting for some minor repairs, but the entire process was well done. Initial Complaint 09/02/2021 Complaint Type: Guarantee/Warranty Issues Status:. Complaint Type: Problems with Product/Service Status: Answered ***** *. No high pressure sales calls!!!! HomeAdvisor verifies state-level licensing where applicable - note: Installed 22 new windows, 2 entry doors, and new sliding glass door. Required fields are marked *. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. The finish work once the slider was installed is second rate and have seen many other reviews elsewhere regarding this issue. BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. I was unaware of that was the answer we got. Best Windows for the price Continue reading . After window replacement they cleaned up everything. Estimated amount consumers saved since 1997: $15,590,010,907. We will be using them again this year for another 5 or 6 window replacements. Share. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. They were very carefull an cleaned up upon completion. You were going to call a roofer you knew to do the job, I repeatedly called once we knew the windows were in if a roofer was contacted and I was told your company would take care of it when doing the windows. Thank you Brian and rite window team. Less than 3hours to install in the light snow. When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. All went smoothly from Showroom to installation. I called Rite Windows and a new sash was delivered in less than two weeks. Excellent Job Installing the Windows Continue reading . I am not sure if you will get this but if you do I would love a reply. I couldn't have picked a better vinyl siding company. Reviews are different than comments. Guildmembers can selectively publish these comments here on their profile page.