So just call them and change it. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form http://www.carnival.com/request-forms/reimbursement-form.aspx, Your new confirmation will show the amount paid. When either you or the cruise line cancel a cruise, any additional travel plans made through a third party must be cancelled independently. I did switch over to the early saver rate on the new cruise. -You may transfer your cruise bookings to us any time before final payment. I can't get a straight answer from Carnival as to whether i can transfer my existing DP on the Glory in Dec. to same date on Victory out of San Juan? *Taxes, fees and port expenses are included. For Cruises Booked 11/12/19 and Onwards; Cruise Duration. If I need insurance to not lose my money , is it too late to take the insurance?? she insisted that we'd have to pay a $50 change fee as we're booked military:mad: plan on calling back soon to speak to 'whoever' answers the phone & see what happens, if no dice; will ask to speak to supervisor:confused: ive got a new PVP:rolleyes:, one who doesn't lie:mad: (least not yet;)jk very helpful guy). I'm @jdlasica on Twitter. For passengers who are booked on cruises cancelled involuntarily by the line, switching over to a new voyage penalty-free is still a possibility -- but affected cruisers would first have to take either the refund or FCC, then rebook their desired sailing, according to Royal Caribbean. It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. Get expert advice, insider tips and more. Many of these new sailings require passengers to be fully vaccinated against COVID-19. For standard sailing, a $25 per person initial deposit due 60 days after the booking is made must be posted at the group level to secure the group request. I tried calling Carnival but the wait time is forever! Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. Carnival Cruise Line | Future Cruise Credit - Cruises.com My refund was all put towards a future cruise credit minus $50. Same ship,same room cat,same everthing but the date. Yes. Also just found this on Carnival's website.. Port. I read the policy and it seems like we will only lose $50 but I am unsure. If you are comfortable taking the risk, these rewards can pay off once onboard. How Reassuring are New Cruise Cancellation Policies Really? The booking can be transferred at any time up until final payment. By -If you have made deposit on the booking then you must send a letter to Cunard. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise v, Health Protocols and Requirements for Sailings, Youth Programs (Under 2 & 2-11 years old). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, http://www.carnival.com/request-forms/reimbursement-form.aspx, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Single Occupancy: Reservation will require 200% of the per person deposit. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. COVID-19 specific refunds: Carnival has not finalized its policies relating to COVID-19, but the current ticket contract provides for possibility of denial of boarding for any guest who is not fit to travel and under those circumstances, no refund is given. Whichever you choose, youll enjoy the same peace of mind because we take care of everything. I don't see why not, it sounds like they have to just cancel your first booking and rebook you on the other ship. What You Need to Know, How to Navigate the Airport on Cruise Turnaround Day. Minor Guest Policy Guests are required to be 21 years of age (on embarkation day) to travel on their own. Thank you! She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. * No refunds for Pack & Go, Early Saver and Super Saver fares. By Future cruise credits are issued in the name of the original payee, regardless of whether they were ever booked in the cancelled reservation. It was no big deal to change it either. Since I always do a "change" and don't "cancel/rebook" anymore it has been a while since I have had the scenario of actually cancelling a cruise and rebooking, but I only remember having to pay the difference (the amount I had rolled over after the $50/pp loss was applied to my deposit). See Royal Caribbean's requirements for final payment and cruise planning timeline on the Royal Caribbean blog. Guests must sail within 24 months from the date of the cancellation. She was very helpful and extremely knowledgeable. I've changed ships in the past (booked through a PVP) and Carnival doesn't charge a nickle. Ive already paid $1,000 down on the cruise. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. This booking will be saved to your profile. On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your holiday once it has begun. It was a cruise sailing in March and I did this in November. Yes, when a Future Cruise Credit is issued there is an expiration date. teague38, October 25, 2017 in Carnival Cruise Lines. Future Cruise Credit: 12 Vital Things to Know - Cruise Mummy Here's how to cancel or postpone a cruise due to COVID-19 Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. We want to change plans since the keys were a major portion of our trip and it is highly unlikely that they will be rebuilt enough by then to really enjoy that area. "Outside of final payment, there is a change fee associated with moving to a new sail date," Royal Caribbean's Guest Relation team told Cruise Critic in an email. Of course, when in doubt, it always pays to contact your cruise line and travel advisor to ask whether a transfer is possible, as policies always vary from line to line. Opens in a new window. Are you sure about this? You have reached the maximum number of items in your favorites list. Does anyone know how much of a hold Carnival puts on your credit card for an 8 day cruise?? The 1 thing savvy cruisers do to save more on their next cruise Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Would it be refunded or would it have to put toward another cruise? Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value I just spoke to PJ at the customer service number. For cruises which were slated to last five days or less, guests can ask for a 100% Future Cruise Credit and $300 onboard credit per stateroom on cruises booked by December 31, 2020 for. If a booking has a ChoiceAir ticket and the transfer request involves a change in currency we cannot accommodate a transfer. Terms and Conditions of Ticket Contract - Carnival Cruise Line For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, *** Applies to guests in Non-Suites/Non-Concierge Staterooms on Cruises 10 Nights or More and on Cruises Less than 10 Nights where Embark and Debark is non-U.S. Changing Cruise Dates- Help - Carnival Cruise Lines - Cruise Critic From the final payment date to 56 days prior to sailing, the non-refundable component is the standard deposit amount. The one thing they did not do was refund the deposit of the 3rd person. Before Carnival's Guest Admin Department does the actual transfer, they will call the travel agency releasing the booking, speak to the owner or manager and verify that all the information in the letter is correct. If you booked Early Saver (it sounds as though you did), you MIGHT find a sympathetic ear who will simply transfer your reservation for you, but don't count on it. If you have purchased Carnival's Fly2Fun* air, please note the following as it pertains to the cancellation ofthe air portion of your booking: * Applicable to North America departures only. Started August 27, 2021, By Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. ** excluding Alaska, Europe, Transatlantic and Panama Canal cruises *** including Alaska, Europe, Transatlantic and Panama Canal cruises of any length. Here is my question..Recently my mom has become very ill, so If I need to change the cruise date to a much later cruise would I be able to do that without the insurance and would they transfer the $1000 I have already paid to a future cruise? Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. I had this happen a few weeks ago. Cruises.com gives you exclusive bonus offers for free with every booking . Call us at 800-288-6006 if you need help finding the perfect cruise. Or enjoy luxurious transportation in a private car (a sedan, SUV or even a limo) whether from the airport, your home or hotel. I booked a 7 day Caribbean cruise on the Legend for March 2020. The downside to a refundable deposit is that it's often not associated with the lowest price you'll find for your cruise. Some of this information isn't all that easy to find! I am at work or I would call. The easiest way to do this (as I have done it a few times), is to seek out another ship/sail date you want (you may even find one that is less than what you paid already and then the $50/pp loss will not be so bad). From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. Cunard. Here's Why You Shouldn't Panic, Royal Caribbean International Cruise Line Refund Policies, P&O Cruises Reveals Nicole Sherzinger as Godmother of New Ship Arvia, Carnival Miracle Set to Become Fourth Carnival Ship to Sail From Galveston, Life at Sea Cruises Opens Sales for World's First Three-Year Cruise, Oceania Reveals Giada de Laurentiis as Godmother of New Ship Vista. * Suite categories do require a double deposit since there are a limited number of suites. Had booked a suite that sleeps 3, my PVP told me if one person cancelled than they might move me to a similar suite that only held 2. The Flexible Air option is refundable up to 60 days prior to the flight. Do Not Sell Or Share My Personal Information. The total deposit amount will never exceed the cruise fare. These and Your Booking Confirmation are the Terms and Conditions under which You book Your cruise holiday and travel on any Carnival Cruise Line product We sell You. The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only. You would be taking an exemption from another family should you "no show" her. News. They'll also probably do the move without changing the booking number. He doesn't return emails, and at this point I don't really trust what he comes up with verbally without a paper trail. They would keep it as a credit for a future cruise. Accepted payment methods for bookings made directly with Carnival Cruise Line include: champagne, and bottles of wine) Please contact us, toll free, at 1-866-214-7447 or email us .